Support Services Teams Achieved a Perfect Customer Satisfaction (CSAT) Score in Field Technical Support and a 97% CSAT Score for Remote Support.

Support Services Teams Achieved a Perfect Customer Satisfaction (CSAT) Score in Field Technical Support and a 97% CSAT Score for Remote Support.
The HUAWEI WATCH Ultimate embodies the pinnacle of technology and design innovation among Huawei’s wearables, while the HUAWEI FreeBuds 5 boasts Seamless Curves for Optimal Fit, Ultra Magnetic Driver with Punchy Bass and more.
The Cyber Emergency Readiness Team for Operational Technology marks its first year with over 900 members from more than 50 countries.
Veeam’s growth fuelled by industry leading innovation and strong, trusted relationships with customers, partners and alliances.
GEM’s increased investment commitment comes after Everdome has drawn down the majority of GEM’s initial investment commitment of $10M.
With this partnership, Omnix resellers and customers will get access to engineering solutions with thirty years of embedded best practices while SPIDTECH gets access to regional market with tallest and largest super structures.
Industry-first offering will leverage generative artificial intelligence and reinforcement learning capabilities to detect, stop and autonomously remediate attacks across the enterprise at machine speed.
Powerhouse solution protects all enterprise workloads against sophisticated threats.
CNME Editor Mark Forker spoke to Wassim Berro, Co-Founder of AI start-up Burger Index, to learn more about how the …
UAE organizations need seamless recruitment digital experiences to attract new talent; according to a new survey conducted by Cisco AppDynamics. …
Nozomi Networks further extends market reach and service delivery options with Vantage now available for purchase in AWS Marketplace.
Partnership brings joint cloud-based offering for API management, integration, and customer identity and access management to help more companies innovate faster.
Infoblox rebrand initiatives reflect confidence and business focus, positioning its critical role in securing the networks of some of the world’s largest companies, appealing to both networking and security professionals alike.
62% of businesses prefer a Unified AI- and ML-powered observability solution to provide a better customer experience.