Peter Lorant, Chief Operating Officer, EMEA, Zendesk, takes the time to discuss the CX trap that most resonates with him.
News, Software
ManageEngine Desktop Central integrates with Zendesk platform
The integrated solution will assist users of Zendesk to seamlessly resolve their IT issues and perform system management tasks — all from the same console.0 3742Salesforce.com launches Desk.com help-desk service
Salesforce.com today unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through …
Salesforce.com acquires help desk service firm Assistly
Salesforce.com has acquired help desk service provider Assistly for approximately US$50 million, the two companies announced yesterday Salesforce.com chairman and …