Cross-industry collaborations are resulting in innovative, customer-centric business models, finds Frost & Sullivan
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Silicon Valley firm Voicera scoops up Dubai-based AI startup
Voicera, an artificial intelligence and productivity solutions company has reportedly acquired Wrappup, which leverages AI technology to power predictive highlights during meetings, and has seen strong user-adoption globally. 0 2570
Text analytics can help businesses soothe upset callers
Using text analytics technology to analyse call-centre transcripts and customer surveys, emails and tweets can improve customer service.
Intel’s McAfee brings biometric authentication to cloud storage
Intel is introducing new ideas to secure the public cloud, offering a service in which online files can be accessed …
IBM bans Siri from iPhones over security concerns
IBM has caused a stir by banning Siri from staff iPhones. The company claims that it is concerned that Siri …