Murad Hussein, General Manager, Private Cloud, MEA, at Rackspace Technology has called for healthcare providers to continue to adopt technologies …
Opinion: “AI is not a threat to humanity, it represents the future” – Alfred Manasseh, Shaffra
Alfred Manasseh, the co-founder and Chief Metaverse Officer at Shaffra, has penned a thought leadership article outlining why AI is …
“AI is only as good as the data powering it.” – Thierry Nicault, Salesforce
Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East has penned a thought leadership article in which he …
Avaya consultant believes CX is compromised with internal transfers within contact centers
In the second instalment of a series of thought leadership articles, Tvrtko Stosic, a consultant in Avaya’s International Specialists group, …
Google holds thought leadership event in Saudi
Google gathered over 120 executives and government officials from Saudi Arabia to hold a thought leadership Arabia day in Riyadh …