Going virtual

Network Function Virtualisation (NFV) promises to significantly change the way telecom networks are built and operated. However, there remain several challenges to widespread adoption.

Huawei starts regional ‘CEM Elite Club’

Huawei has announced that it will be starting its first ‘CEM Elite Club’ initiative in the Middle East in response to growing end-user demand for more customer-centric experiences and services by telecom operators in an increasingly connected world.

The in-thing

In a world driven by as-a-service models, telco providers stand to suffer if they do not get their fair share of the services they provide. How can they differentiate themselves in terms of delivering Internet of Things infrastructure, and what hurdles must be overcome in this process?

The digital customer

The face of the telecom customer is changing. Our smartphone obsession has long since transformed our devices from a simple means of communication, to an irreplaceable machine that takes care of our every need.

du, SAP launch cloud services in the UAE

During the World Government Summit held recently, du and SAP signed a strategic partnership agreement that will enable UAE government enterprises gain access to smart applications in 2016.

View from the tower

The state of the region’s telecoms is to an extent polarised. While markets such as the UAE have the world’s highest smartphone penetration rate, other providers are in the midst of catching up with the demand for digital services, and providing greater bandwidth for rural areas. Here’s what the Middle East can expect in 2016.

Dial D for digital

How can telecom operators offer a more integrated omnichannel experience and develop new products and services to meet the needs of their customers?

Telstra to sell 70 per cent of Sensis for $454m

Telecommunications provider, Telstra, is set to make $454 million from a new strategic partnership with Platinum Equity as it prepares to sell 70 per cent of its stake in its directories business, Sensis, to the US-based private equity firm.

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