Following two days of social media meltdown, du came back to its customers with an option to opt out of new, higher-priced packages. Tom Paye asks, does this prove the power of social media?

Following two days of social media meltdown, du came back to its customers with an option to opt out of new, higher-priced packages. Tom Paye asks, does this prove the power of social media?
In an attempt to quell customer fury, du on Wednesday evening announced that it will give users three months to opt out of price changes to its home services.
Du found itself in the midst of a social media meltdown on Tuesday, as customers responded via Twitter with outrage to new pricing plans for home services.
CIOs who think they can abandon BYOD risk upsetting an important and growing constituency of their workforce: millennials, also known as Generation Y.
The goal of these attacks was to spread pro-Assad messages, supporting the Syrian leader whose government is entrenched in a civil war.
The convergence of social media, mobile computing, analytics and the cloud is transforming the way businesses operate, and companies that adopt available technologies to “go digital” will be better positioned to take advantage of rapidly shifting business opportunities and leap ahead of the competition, according to a new report by Accenture.
Gulf Air shunned the expensive solutions of the big vendors jumping on the Big Data bandwagon, and became the first Middle East organisation to implement the technology by embracing open-source software with an in-house team.
If 3,370,780 UAE residents use Facebook, and 80 percent of those replicate their passwords for other accounts, then the opportunity for cyber theft and hackers to infiltrate personal accounts is extremely high.
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
Facebook’s coffee-stained paper invitation to a Thursday announcement in Menlo Park promised a new product, which by all accounts …
GET TAHAWULTECH.COM IN YOUR INBOX