Interactive Intelligence on Monday announced that it has partnered with Kuwait-based FutureTech, which will now promote and distribute its range …
Getting the most from cloud contact centre solutions
CIOs need to evaluate certain criteria in order to smoothly migrate from an on-premise solution to a cloud based deployment, says …
Rooted in sales
Shaheen Haque, territory manager, Middle East & Africa at Interactive Intelligence
The future awaits
As organisations in the region prep their strategies for another tough year, Pallavi Sharma speaks to regional vendors to discuss …
A good partner
System integrators form a critical link in the chain that leads solutions to become effective business tools within enterprises. As …