Launch of SolarWinds Enterprise Service Management and Upgraded SQL Sentry to Accelerate Customer Digital Transformation and Innovation.
Elitecore introduces CRM and mobile apps for 24online
Elitecore Technologies has announced the roll-out of customer relationship management (CRM) and mobile applications for its 24online service management system (SMS).
Social media essential to IT service management: Ovum
CIOs must start to think about integrating social media into their service desks as the technology becomes ubiquitous in everyday …