Reseller Middle East recognises channel excellence

At its sixth annual Partner Excellence Awards 2015, Reseller Middle East, bestowed its highest honour upon the best performing companies from the regional IT channel community. Held last evening, at Jumeirah Beach Hotel, the awards commended channel players who have strived to grow their business through differentiation and innovation.

For a stronger bond

In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus on customer service on the B2B end. One of the major differences between the two is that B2B customer service is a lot more than an individual transaction. It is about developing lasting relationships.

Partner participation is paramount

Rajashree Rammohan, Publishing Director, Technology Division, CPI Media Group, offers her thoughts on why reseller partners should participate on neutral platforms.

Review: Seagate Wireless Plus

It’s difficult to differentiate yourself in the external hard drive market. After all, if you’ve got a standard 1TB WD …

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