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    • UAE
      • Uber School launches for students in Dubai in collaboration with RTA
      • Samsung Electronics marks 19 consecutive years as Global TV Market Leader
      • Presight launches next-gen data, AI platform to future-proof enterprise AI adoption
      • Help AG’s MSS Graduate program paves the way for future experts 
      • Core42 launches an AI Developer Playground for AI Inference-as-a-Service with Qualcomm in UAE  
    • Saudi Arabia
      • Cisco expands in Saudi Arabia with cloud data centers, AI talent development, and manufacturing plans
      • Zebra spearheads digital transformation in Saudi Arabia, aligns with Vision 2030 
      • Tech To Make Riyadh Epicentre of MENA Music by 2030
      • LEAP 2025 Opens with Announcement of Record-breaking US$14.9 Billion Investment in AI
      • AMD participates at Leap 2025 and opens KSA branch office in Riyadh   
    • Oman
      • Microsoft AI Tour showcases groundbreaking AI innovations for Oman
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • KROHNE delivers insights to inspire the next generation of engineers in Oman
      • Oracle supports major project to accelerate Oman digital economy
      • Ooredoo accelerates cybersecurity in Oman with new deal
    • Bahrain
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • BDB launches “tijara” platform for SMEs
      • Bahrain achieves full nationwide 5G coverage
      • Batelco, SonicWall launch integrated security solutions for SMEs in Bahrain
      • Bahrain to offer COVID-19 test results on WhatsApp, Facebook Messenger
    • Kuwait
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Infopercept opens its first Middle East office in Kuwait
      • Microsoft Compliance Manager now available in Kuwait
      • Commercial Bank of Kuwait gets mobile payments moving with Thales Digital Solutions
      • Ooredoo chooses Fortinet to deliver secure SD-WAN managed services in Kuwait
    • Africa
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Looking for the best label solutions in South Africa? Go OKI!
      • OKI is only going bigger in the South African market!
      • Huawei honours Women in Tech at Apps UP 2022
      • Amazon payment services launches in the MENA region
    • Middle East
      • Secure Domains brings cutting-edge DNS protection to MENA region 
      • Microsoft names Samer Abu-Ltaif president for Europe, ME and Africa
      • Vertiv extends partnership with MDS SI Group to enhance digital infrastructure solutions
      • Bosch sees 21% sales surge in the Middle East
      • “AI has been in Google’s DNA from the beginning – we are an AI-first company” – Tarek Khalil, Google Cloud
    • Global
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Gender Lens investing vital to economic recovery
      • Virgin Hyperloop unveils location for Hyperloop certification centre
      • TikTok taps Oracle as secure cloud provider
      • Zoom acquisition
        Zoom gets security boost with Keybase acquisition
  • Industry
    • Education
      • National IT Academy and Microsoft launch the first Microsoft Datacentre Academy in the Region
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • AWR launches “Mobility and Sustainability through Arts”
      • PROVEN Solution Collaborates with Rashid Center for People of Determination
      • Huawei Smart Classroom 3.0: To accelerate education intelligence in the Middle East & Central Asia
    • Energy
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Huawei launches ground-breaking solar inverter at World Future Energy Summit
      • Middle East Energy to further boost their sustainability agenda
      • EDF UK selects Dynatrace to keep the power flowing
      • KROHNE harnessing the power of analytics to drive energy transformation
    • Financial services
      • Arab Bank Group achieves record net profit of USD 1 Billion for 2024, 40% cash dividends
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Careem Pay introduces instant transfers to Europe
      • Bybit to host exclusive forum: Bridging Islamic finance and cryptocurrency
      • Bybit launches Islamic Account, expanding access for Muslim communities worldwide
    • Government
      • Albania selects Presight for nationwide AI-powered smart city project 
      • EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
        EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Catch up on the highlights from the GovTech Innovation Awards 2024
      • Innovating Finance: UAE’s Pioneering Role in the Blockchain and Crypto Landscape
    • Healthcare
      • Emirates Health Services, Dell sign MoU to enhance digital infrastructure in healthcare
      • myAster launched in Saudi with AI-powered Arabic voice response via Google Cloud
      • Mecomed launches Distributors’ Network to advance MedTech industry in the MEA region
      • Health Authorities gather in Dubai for 2025 MEA MedTech Regulatory Summit
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
    • Property
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Digitalisation key to accelerating construction development in Middle East, says Trimble
      • R&M Introduces First Single Pair Ethernet System to Support Middle East Smart Building Trend
      • To ‘upsmart’ your building, start with the elevator
      • Renters searching for homes online surge amid coronavirus fears
    • Retail
      • Daleel expands into UAE with new platform targeting region’s $44b personal finance market
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • GoDaddy shares expert tips to help boost White Friday promotions in the UAE
      • Brands Beware: The Application Generation Demands Seamless Digital Experiences
      • Opinion: Brands must respond to meet heightened customer expectations
    • Technology
      • Uber School launches for students in Dubai in collaboration with RTA
      • Shahid App launches on HUAWEI AppGallery, ushering in a new era of premium entertainment
      • Presight launches next-gen data, AI platform to future-proof enterprise AI adoption
      • Microsoft announces quantum computing chip powered by new state of matter
      • Museum of the Future to participate in Austin’s South by Southwest 2025
    • Transport & Logistics
      • Uber School launches for students in Dubai in collaboration with RTA
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • HID transforms ticket validation and fare collection for mass transit
      • Traffic Surveillance in the most populous city of the UAE
      • Automotive Cybersecurity: Opportunities and Challenges
    • Travel & Hospitality
      • Emirates advances fleet availability with investment in Airbus Skywise S.FP+ and Core X3 digital predictive maintenance solution
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Premier Inn Middle East Elevates Guest Experience with HPE Aruba Networking
      • Malicious Hackers go to Work as We Head for the Sun
      • Technology Will Redefine Total Guest Experiences Over the Next Ten Years
  • Company
    • Enterprise
      • Trend Micro appoints Wasna Ben Gassem as Managing Director for Saudi Arabia
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • CommScope announces next wave of AI-driven solutions for enterprise networking
      • WALLIX launches UAE-hosted WALLIX One SaaS platform, elevating Middle Eastern organisations
      • WSO2Con 2025 to showcase how enterprises can embrace ‘platformless modernisation’
    • Corporate
      • Microsoft names Samer Abu-Ltaif president for Europe, ME and Africa
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • YouGotaGift CEO says ‘product-centricity’ the key to their phenomenal success
      • Cisco CX: Powering innovation
      • BT to streamline Schindler’s global network infrastructure
    • SME
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Kaspersky exposes new scam targeting SMBs
      • Thriwe: Enhancing the Omni-channel experience
      • Alaris expands information capture ecosystem for SMEs
      • “Innovation is a focal point in Abu Dhabi’s plans,” says DED chair
    • Startup
      • Secure Domains brings cutting-edge DNS protection to MENA region 
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Kaspersky exposes new scam targeting SMBs
      • Thriwe: Enhancing the Omni-channel experience
      • Flat6Labs and North Star unite for Expand 2023 Demo Day
    • Vendor
      • Trend Micro appoints Wasna Ben Gassem as Managing Director for Saudi Arabia
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • Shahid App launches on HUAWEI AppGallery, ushering in a new era of premium entertainment
      • CommScope announces next wave of AI-driven solutions for enterprise networking
      • WALLIX launches UAE-hosted WALLIX One SaaS platform, elevating Middle Eastern organisations
    • Channel
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • Inception and Fairmarkit join forces to transform enterprise procurement
      • Hytera and NAFFCO sign landmark MoU to focus on crisis management and emergency response
      • EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
        EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
      • SandboxAQ expands alliance with Deloitte to offer AI simulation software solutions
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      • Systems Integrator
      • E-commerce
    • 3D Printing
      • Self-driving Cars
      • Drones
      • Automation
      • Smartphones
      • Wearables
      • Virtualisation
    • Fintech
      • Storage
      • Mobile Payment
      • Startups
      • Applications
      • Security
  • News
    • All News
      • Trend Micro appoints Wasna Ben Gassem as Managing Director for Saudi Arabia
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • Shahid App launches on HUAWEI AppGallery, ushering in a new era of premium entertainment
      • CommScope announces next wave of AI-driven solutions for enterprise networking
      • Samsung Electronics marks 19 consecutive years as Global TV Market Leader
    • Software
      • How the largest crypto hack in history became a test of resilience and transparency
      • AVEVA unveils Industrial Intelligence-as-a-Service (IIaaS) at Aveva World 2023
      • ASUS Evo lineup: Enhancing the online experience
      • Barracuda report highlights ransomware attacks continue to plague organizations
      • ASUS A3402-Next level computing performance
    • Hardware
      • Netherlands talks with Nvidia and AMB over supply for AI-facility
      • ASUS Evo lineup: Enhancing the online experience
      • ASUS A3402-Next level computing performance
      • The UAE ranks 8th globally for the readiness of markets for electric transportation
      • Hikvision Commercial Display and Malco Technologies host partner event
    • Networking
      • Optimizing IT infrastructure: How Perforator can cut costs and boost performance 
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • Aleph Alpha launch groundbreaking T-Free architecture for next-generation LLMs, collaborates with AMD, Schwarz Digits
      • Samsung Galaxy S25 series debuts with pioneering AI features and exclusive Snapdragon 8 Elite chipset
      • Zoho achieves 50% revenue growth in UAE, partners with UAQ Chamber of Commerce
    • Security
      • BeyondTrust releases new AI-powered innovation to expose how Attackers exploit hidden paths
      • Help AG’s MSS Graduate program paves the way for future experts 
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • ESET discovers new China-aligned APT group and its supply chain attack on South Korean VPN service
    • Channel
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • Inception and Fairmarkit join forces to transform enterprise procurement
      • Hytera and NAFFCO sign landmark MoU to focus on crisis management and emergency response
      • EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
        EDGE, e& UAE ink collaboration to boost secure communications at IDEX 2025 
      • SandboxAQ expands alliance with Deloitte to offer AI simulation software solutions
    • Telecoms
      • Mada & SALAM ink pact on Cutting-Edge Messaging Solutions 
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • Proofpoint named a leader in 2024 Gartner® Magic Quadrant™
      • Samsung Galaxy S25 series debuts with pioneering AI features and exclusive Snapdragon 8 Elite chipset
      • Dataiku unveils 2025 GenAI Trends Report
    • Video
      • “International partnerships are key to building robust CDN networks across Saudi Arabia” – Eng. Amjad Arab
      • Microsoft announces quantum computing chip powered by new state of matter
      • Watch the highlights from our inaugural KSA Executive Summit
      • Jabra and Avientek confident their partnership can yield success in the KSA
      • Lucidya on a mission to deliver ‘seamless customer experiences’ across the Kingdom 
  • Features
    • Features
      • “At Comstor, we offer training support to help SMB partners achieve specialised outcomes”
      • Revolutionising fan engagement in football through data, gamification, and smart stadium experiences
      • “Our partnership with Comstor has been vital in delivering Cisco’s latest security solutions”
      • “International partnerships are key to building robust CDN networks across Saudi Arabia” – Eng. Amjad Arab
      • Watch the highlights from our inaugural KSA Executive Summit
    • CIO Spotlight
      • DMCC
        Rare commodity: DMCC IT director Abdalla Al Ali
      • HSBC MENAT CIO Ghinwa Baradhi
        The bigger picture: HSBC MENAT CIO Ghinwa Baradhi
      • Mubadala Investment Company CIO Mansour Al Ketbi
        Mansour Al Ketbi unites IT teams for $125 billion Mubadala Investment Company
      • Tariq Al Usaimi, head of digital strategy for the Central Bank of Kuwait
        The new breed: National Bank of Kuwait CDO Tariq Al-Usaimi
      • Al Masah Capital CIO Ashith Piriyattiath
        Ashith Piriyattiath’s diverse & transformative GCC career
    • Case Studies
      • Survey reveals misalignment between cybersecurity and business goals in the UAE and KSA
      • 3,200+ fake Meta profiles used in Facebook scam attempt
      • Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers
      • Customer Story: Nissan Saudi Arabia
      • elseco
        DIFC prioritises digital transformation to enhance connectivity and accessibility with Wi-Fi 6
    • Partner Watch
      • Juniper Networks Expands Partner Ecosystem Leveraging AI-Native Networking Solutions
      • Commvault selects AlJammaz Technologies as key distributor in the Kingdom of Saudi Arabia
      • Kaspersky signs MoU with Zayed University
      • F5 Appoints Al Jammaz as a Value-Added Distribution Partner
      • The time is now for RNS Managed Security Services
    • Vendor focus
      • Dell Technologies To Establish New Merge & Logistics Fulfilment Hub in Riyadh
      • Dell Technologies study reveals innovation leaders better equipped for economic challenges
      • A10 Networks partners on a mission to ‘accelerate’
      • “The world is on the verge of a new intelligent era powered by Industry 5.0” – David Shi, Huawei
      • Huawei signs new partnership in effort to accelerate SMBs digital transformation
    • Analysis
      • Special Feature: Data Security in the Banking and Financial Sectors
      • Safeguarding Healthcare: Protecting Critical Data and Patient Privacy
      • Trend Micro Predictions Report Forecasts Cyber Fightback in 2022
      • Frost & Sullivan Names Tenable a Growth and Innovation Leader in the Global Vulnerability Management Market, 2021
      • Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2022
    • Video
      • “International partnerships are key to building robust CDN networks across Saudi Arabia” – Eng. Amjad Arab
      • Microsoft announces quantum computing chip powered by new state of matter
      • Watch the highlights from our inaugural KSA Executive Summit
      • Jabra and Avientek confident their partnership can yield success in the KSA
      • Lucidya on a mission to deliver ‘seamless customer experiences’ across the Kingdom 
    • Lifestyle
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • SPECIAL REVIEW: SENNHEISER HD 490 Pro Headphones
      • PUBG MOBILE and IMG Worlds of Adventure collaborate for immersive fun
      • ASUS BR1100FKA-the ideal companion for the modern-day student
      • Ramadan 2021: Huawei Mobile Services rolls out exciting rewards
    • Insight
      • “At Comstor, we offer training support to help SMB partners achieve specialised outcomes”
      • Revolutionising fan engagement in football through data, gamification, and smart stadium experiences
      • UAE Cyber Security Council and CPX unveil Cybersecurity Report 2025
      • “Our partnership with Comstor has been vital in delivering Cisco’s latest security solutions”
      • How the largest crypto hack in history became a test of resilience and transparency
    • Opinion
      • Embracing digital innovation for water sustainability and smart utility management
      • How Saudi Arabia is on its way to becoming the Digital Hub Dynamo
      • Introducing the Application Delivery Top 10
      • Mobile is where sustainability and security can align with ease
      • Technology gives content creators control over AI access and a path to monetisation
    • Blogs
      • Revolutionising fan engagement in football through data, gamification, and smart stadium experiences
      • How enterprises can raise their cyber security readiness by going through 3 stages of preparation
      • Maestro Blocks: Transferring passion into businesses!
      • Fighting glare: addressing urban light pollution from traffic cameras
      • 5 ways SMBs can protect themselves from cybersecurity breaches
  • News
    • Region
      • Trend Micro appoints Wasna Ben Gassem as Managing Director for Saudi Arabia
      • Uber School launches for students in Dubai in collaboration with RTA
      • i4 Solutions and Cisco Systems showcase the future of AI-Driven IT at Web Summit Qatar 2025
      • Shahid App launches on HUAWEI AppGallery, ushering in a new era of premium entertainment
      • CommScope announces next wave of AI-driven solutions for enterprise networking
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Features, Interviews, Video

Natalie Davies CX Trends 2022 Video Interview

Natalie Davies, Chief of Operational Efficiency & Strategy Execution, PLP Group, takes the time to discuss the CX trap that most resonates with her.

Daniel ShepherdMarch 25, 2022, 4:38 pmMarch 25, 2022

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“Our partnership with Comstor has been vital in delivering Cisco’s latest security solutions”

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tahawultech tahawultech.com @tahawultech ·
16 Feb

Tahawultech is proud to announce our full lineup of panel speakers at our upcoming CIO Leadership Awards 2025 for a session titled, 'Validating Gen AI'.
Learn more about the event below!
https://www.tahawultech.com/cio/2025/
#CIOLeadershipAwards2025 #tahawultech

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tahawultech tahawultech.com @tahawultech ·
16 Feb

Tahawultech is proud to announce that Padam Sundar Kafle from Aster Hospitals will be a panellist at our upcoming CIO Leadership Awards 2025 for a session on 'Validating GEN AI'.
Learn more below.
https://www.tahawultech.com/cio/2025/
#CIOLeadershipAwards2025 #tahawultech #AsterHospitals

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tahawultech tahawultech.com @tahawultech ·
16 Feb

Tahawultech is proud to announce that @cybleglobal will be a Silver Sponsor at the upcoming CIO Leadership Awards 2025.
Learn more below.
https://www.tahawultech.com/cio/2025/
#CIOLeadershipAwards2025 #tahawultech #Cyble

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