Phil Le-Brun, Enterprise Strategist at Amazon Web Services, has declared that the COVID-19 crisis was the ‘wake-up’ call that many enterprises in the travel and hospitality sector needed to meet the new expectations of consumers in the customer-driven experience economy.
![](https://www.tahawultech.com/wp-content/uploads/2022/05/Phil-Le-Brun-Enterprise-Strategist-at-Amazon-Web-Services--e1651225623763-840x440.png)