During a virtual briefing, Microsoft announced that on April 21, Office 365 will become Microsoft 365, and will be offering new personal …
CORONAVIRUS
UAE TRA authorises VoIP tools amid the coronavirus pandemic
The UAE Telecommunications and Regulatory Authority (TRA) has announced a number of video and voice calling apps have been temporarily authorised for use in the country.
ITQAN Global: Agents of transformation
The COVID-19 pandemic has severely disrupted global supply chains, grounded flights and forced businesses to embrace the concept of ‘remote …
CORONAVIRUS
UAE MOHAP launches COVID-19 Virtual Doctor
The UAE Ministry of Health and Prevention (MOHAP) has extended its Virtual Doctor initiative to include a COVID-19 online assessment …
Polycom goes “all-in” with expanded Microsoft partnership
Polycom has announced that RealConnect Service, the first cloud-based video interoperability solution, now supports Microsoft Teams.
ServiceNow uses bot technology to improve customer service
ServiceNow has announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting work completed quickly through more natural interactions and real-time automated resolution.