The integrated solution will assist users of Zendesk to seamlessly resolve their IT issues and perform system management tasks — all from the same console.
News, Opinion
Cisco executive outlines Top 5 tips for mitigating the threat of device sharing
Martin Lee, EMEA Lead for Cisco Talos, outlines his 5 top tips to mitigate the ongoing threat of device sharing, … 0 719
Kaspersky Lab, Council of Europe promote secure and safe Internet
The Council of Europe has signed an agreement with Kaspersky Lab and a number of the world’s leading technology companies, to jointly pledge to promote an open and safe Internet.
Waseela rolls out high-speed wireless network in Jordan schools
Waseela’s project aims to provide a high-speed wireless network between schools and education directories in the Hashemite Kingdom of Jordan.
DEWA appoints 5 robots as customer service employees
The move comes as part of its continuous quest to envision the future through the development of mechanisms that enrich the experience of customers, and contribute to the provision of seven-star quality services at its Customer Happiness Centres.
UAE trials smart parking system
The UAE will soon see the implementation of a next generation remote parking system as part of the nation’s drive to implement the latest in transport technology and embrace smart mobility.
Ericsson: 17 million MENA 5G subscriptions by 2023
Ericsson’s upcoming Mobility Report has predicted that the first 5G subscriptions in the Middle East and North Africa region are …
ForeScout expands distribution partnership with StarLink
StarLink has expanded its distribution agreement with ForeScout Technologies into Turkey. The distributor will now sell ForeScout’s technology through its …
Etisalat UAE subscribers to enjoy free upgrades with ‘iPhone for Life’
Etisalat’s ‘iPhone for Life’ offering allows subscribers owning iPhone 7 and 7 Plus to have the exclusive opportunity to enjoy a free upgrade to the new iPhone X , iPhone 8, and iPhone 8 plus upon completion of 12 months into their contract.
Zain Group addresses DDoS threats with new mitigation service
Zain Group’s fully owned global services subsidiary, Mada Communications, has announced that it will be rolling out a next-generation, cloud-ready DDoS mitigation technology in partnership with application security experts F5 Networks.
Higher education CIOs expect digital to transform business models: Gartner
Higher education CIOs recognise that key organisational priorities are enrollment and student success, according to a survey from Gartner, Inc.