The customer experience technology specialists IST has announced that it has expanded its partnership with Genesys, the omnichannel customer experience …
RTA teams up with Avaya to install IVR tech at call centres
Customers can now use the IVR system of the call centre to pay for traffic fines, driver license renewal, replacement of lost/damaged driving licenses, renewal of vehicle registration, replacement of lost/damaged vehicle registration, and the addition of the new Dubai Brand Vehicle Plate.