Smart Dubai contact centre receives global recognition

Smart Dubai has announced that it has achieved another global milestone with Smart Dubai Government Establishment contact centre being awarded the ISO 18295 Certification, Parts I and II, as well as the CCA Global Certification for Contact Centre Management.

UAE to spend AED10.2bn on education by 2021, focus on IT

Students are now collaborating with schools across the country and around the world, educational institutions are storing student records digitally in the cloud, and IT teams are also deploying campus-wide cyber-security solutions to protect academic data.

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