Interactive Intelligence Group, a global provider of software and services designed to improve the customer experience has signed National Company for Business Solutions (NCBS), as an ‘elite’ partner. Under the terms of the agreement, NCBS will sell, implement and service Interactive Intelligence’s products and services portfolio across all market segments and verticals in Saudi Arabia.
Is a move to the Cloud good or bad for IT?
There are four primary factors that can make the shift to the cloud a positive one for IT, says Joe Staples, Chief Marketing Officer and Senior Vice President, Marketing, at Interactive Intelligence Group
Interactive Intelligence agrees deal to deliver private-labelled OrgSpan
Interactive Intelligence Group Inc. has signed an agreement enabling it to offer private-labelled versions of OrgSpan enterprise social communications with its all-in-one cloud and on-premises IP communications software suite.
Interactive Intelligence positioned in leaders quadrant of contact Center Infrastructure
Interactive Intelligence Group, a global provider of unified IP business communications solutions, has been positioned by Gartner in the leaders …