Customer Engagement Plays a Key Role in KSA’s Booming Retail Sector.
“Our solutions are empowering unrivalled customer experiences” – Hussein Malhas, Infobip
Hussein Malhas, VP Revenue MENA, Turkey & Pakistan at Infobip, tells CNME Editor Mark Forker about how the company is …
Walking the Fine Line Between Technology and Human Interactions While using an Omnichannel Approach
Walking the Fine Line Between Technology and Human Interactions While using an Omnichannel Approach.
Change Is Good: What it Takes to Hop on The Digital Transformation Bandwagon
Hussein Malhas, VP of Revenue for MENA, Turkey and Pakistan at Infobip shares his advice on what it takes to implement new technologies in order to deliver a frictionless customer experience.
SaaS elevates how businesses engage with their clients
Vildana Karalić-Avdić, Infobip’s Head of Marketing MENA, discusses how their business has adapted to meet the demands of the digital economy, the acceleration of DX since the onset of the pandemic and opinions on the current cybersecurity climate.
Infobip’s Omnichannel Solutions for a Successful Digital Customer Experience
Infobip’s Omnichannel Solutions for a Successful Digital Customer Experience.
Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers
Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers.
Infobip empowering personalised customer experiences in the digital economy
Yara Milbes, Head of Marketing – MENA, Turkey & Pakistan at Infobip, outlines how the omnichannel leader is helping businesses to cultivate, build and maintain personalised customer experiences.
Infobip Acquires SMS Firewall Business Anam
Infobip Acquires SMS Firewall Business Anam to Create Outstanding Secure Messaging Solutions for Mobile Operators.
Customer Story: Nissan Saudi Arabia
Nissan Saudi Arabia: 138% Increase in Leads Generated through a Chatbot after Introducing a Verified WhatsApp Channel.