Strategy of services

Increasing number of partners are finding managed services as a lucrative business offering. Reseller ME investigates how they can go the extra mile to further maximise the opportunities present in the market.

Help AG achieves BlueTouch certification

This allows the security specialist to extend 24×7 Level 1 and Level 2 technical support to regional businesses that leverage the vendor’s security, visibility and performance optimisation technologies.

Help AG signs reseller agreement with Splunk

Help AG, the information security services and solutions provider in the Middle East, has signed a reseller agreement with Splunk, provider of the leading software platform for real-time operational intelligence, that will enable it to offer Splunk software, including Splunk Enterprise, to businesses in the Qatar, Saudi Arabia and UAE region. As per the agreement, Help AG will also deliver 24×7 local support and offer professional implementation services.

AccessData partners with Help AG in Gulf

The partnership extends to UAE, Qatar and Saudi Arabia, which are key growth markets for the company and enables Help AG to offer their market leading cyber security, digital and mobile forensics and e-discovery solutions to regional enterprises.

Possibility in the privacy pitfalls?

Last month, a former CIA technician leaked information on the National Security Agency’s data gathering surveillance programme dubbed PRISM. Joe Lipscombe investigates what relevance this holds for the Middle East.

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