“We’re helping our customers and our channel partner ecosystem on this AI journey” – Ahmad Dorra, Avaya

Ahmad Dorra, CX Solutions Lead – META, at Avaya, sat down with CNME Editor Mark Forker at GITEX 2024, and explained how the global leader in enterprise CX is helping both their customers and channel partners to yield the benefits presented by the technology, and described it as an ‘AI journey’.

UAE’s Innovation Ecosystem: Sharjah leads the charge in technology and human capital development

Hussain Al Mahmoudi, CEO of SRTIP, highlights the UAE’s commitment to innovation in an interview with Sandhya D’Mello, Editor, Technology, CPI Media Group. Al Mahmoudi urges youth to embrace opportunities in a future-ready ecosystem, showcasing Sharjah’s initiatives in mobility, sustainability, advanced manufacturing, and entrepreneurship

“Agentforce will empower organisations to customise autonomous AI agents to support customers 24/7” – Thierry Nicault, Salesforce

GITEX 2024: Thierry Nicault, Area Vice President and General Manager of Salesforce Middle East, outlines the impact their newest transformative tools Agentforce and Data Cloud will have for organisations across the region during an interview with CNME Editor Mark Forker onsite at GITEX 2024.

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