Freshworks’ annual IT Service Management Benchmark Report reveals that Companies resolved employee IT issues 23% faster in 2021.
Freshworks Reports Fourth Quarter and Full Year 2021 Results
Freshworks Reports Fourth Quarter and Full Year 2021 Results.
Freshworks Named a Strong Performer in Enterprise Service Management Report by Independent Research Firm
Freshworks Named a Strong Performer in Enterprise Service Management Report by Independent Research Firm.
Op-Ed: How to best manage support ticket queues with ease
Varun Kumar from Freshworks, has penned an exclusive op-ed on how customer service agents can be empowered through the implementation of automation software.
Freshworks virtual webinar highlights increasing role of IT industry in accelerating digital transformation
Reseller ME Editor Anita Joseph emceed a virtual webinar that discussed the dynamics that will shape the IT industry in 2021, and explored how to harness disruption to drive meaningful change and growth. Titled IT Predictions 2021, the virtual webinar, hosted by CPI Media Group and IT global software leader Freshworks, brought together experts who analysed the most important trends and expectations of IT’s 2021 agenda.
Freshworks and Redington Gulf partner to enable digital transformation in MEA
Freshworks and Redington Gulf Partner to Bring Powerful, Refreshingly Easy to Use Customer Engagement Products to Exploding Middle East and …