RAKBANK has recently introduced a cognitive chatbot that allows bank employees to interact with an AI-powered IBM platform to help them answer questions, find solutions or quickly route pending requests to human advisors.
Technology, Travel & Hospitality
UAE airline offers special WhatsApp service to passengers
Etihad Airways has launched a WhatsApp Business solution, allowing guests to communicate instantly with the airline via the popular messaging app.1 4684
Ooredoo Oman to allow users to carry forward unused data
Ooredoo has announced that Home Broadband customers are now able to enjoy fast speeds, data rollover and the ease of being connected straight from the box, with their ‘available everywhere’ service
Dubai-based Careem increases regional employment prospects
Dubai-based ride-hailing firm Careem is creating about 80,000 jobs for men and women every month, the firm’s co-founder said.
Abu Dhabi airport reduces waiting times with smart IoT tech
Dubai Technology Partners (DTP), a regional systems integrator for the aviation industry, announced that it has joined forces with Xovis, a provider of people flow monitoring solutions, to help improve operations at Abu Dhabi International Airport (AUH).
Dubai to open new facility to “incubate young innovators”
The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) has signed a Memorandum of Understanding with Samsung International SDS for the Middle East and Africa to build an innovation lab within the facilities of the government firm.
Kuwait gears up for IPv6 adoption
The RIPE Network Coordination Centre (NCC) and the Kuwait Communication Information Telecommunications Regulatory Authority (CITRA) recently held a training programme for telecommunications and Internet service providers (ISPs) to educate them on how to work with Internet Protocol version 6 (IPv6) and deploy it on their networks.
Saudi airport operator inks new deals to improve services
Dammam Airports Company (DACO) has reportedly signed agreements with Vanderlande and Serco Middle East to improve operations at King Fahd International Airport in Saudi Arabia.
How technology will tell you who’s who at the Royal Wedding
Guests will be identified in real time and tagged with biographical information through the GrayMeta data analysis platform and the Amazon Rekognition video and image analysis service.
UAE bans online game that urges players to self-harm
UAE Attorney-General Dr. Hamad Saif Al Shamsi has reportedly ordered to block a number of online gaming websites, including Roblox, My Friend Cayla, Blue Whale, Cloudpets, and Mariam.
Facebook’s Zuckerberg to face EU parliament over data use
Facebook CEO Mark Zuckerberg has reportedly agreed to meet with leaders from the European Parliament to answer questions about the improper use of millions of users’ data by a political consultancy Cambridge Analytica.