Tvrtko Stosic, a consultant in Avaya’s International Specialists group outlines the practices and measures companies need to adopt in a bid to effectively transform their contact centre operations in the experience economy.
Saudi Arabia, Technology, UAE
Excessive technology use to blame for child obesity in UAE, Saudi Arabia
Nine in 10 children across UAE and KSA have access to tablets, smartphones or other handheld electronic devices with screens.1 3915
CommScope Launches Mosaic for 5G towers
CommScope Launches Mosaic for 5G towers.
Are Enterprise Networks Prepared to Face Today’s Security Challenges?
Are Enterprise Networks Prepared to Face Today’s Security Challenges?
Tenable Streamlines Workflows to Secure OT Operations with Enhanced ServiceNow Partnership
Tenable Streamlines Workflows to Secure OT Operations with Enhanced ServiceNow Partnership.
Microsoft Azure UAE Regions launches four new key services to accelerate digital transformation programmes
Microsoft Azure UAE Regions launches four new key services to accelerate digital transformation programmes.
90% of All Cybersecurity Requirements Will Be Fulfilled by a Service Model in 3 Years
90% of All Cybersecurity Requirements Will Be Fulfilled by a Service Model in 3 Years, According to Help AG’s State of the Market Report 2022.
Yotta Partners with Virsec to offer True Runtime Protection Cybersecurity Service
Yotta Partners with Virsec to offer True Runtime Protection Cybersecurity Service.
UAE’s Metaverse pioneer BEDU officially launches operations in Dubai
UAE’s Metaverse pioneer BEDU officially launches operations in Dubai, pledging to ‘build the next digital frontier’.
ESET Research discovers scheme to steal cryptocurrency from Android and iPhone users
ESET Research discovers scheme to steal cryptocurrency from Android and iPhone users.
ESET’s detection and response capabilities tested in MITRE Engenuity ATT&CK Evaluations
ESET’s detection and response capabilities tested in MITRE Engenuity ATT&CK Evaluations.