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Technology, Travel & Hospitality
UAE airline offers special WhatsApp service to passengers
Etihad Airways has launched a WhatsApp Business solution, allowing guests to communicate instantly with the airline via the popular messaging app.1 4618
UAE launches anti-extremism site #WeTweetForHer campaign
#WeTweetForHer is the Sawab Centre’s twenty-sixth social media campaign either to directly counter terrorist messages or present positive alternatives to their violent and divisive ideologies.
Facebook launches inquiry into data war with Cambridge Analytica
Facebook said in a statement that it was trying to determine the accuracy of allegations that a researcher gave Cambridge Analytica inappropriately obtained Facebook user data starting in 2014.
Customer service may look very different in 2020
Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner.
Why autonomous cars won’t be autonomous
The truth is that artificial intelligence is neither artificial nor intelligent. AI is made out of people.
Media licence now mandatory for social media influences in UAE
Individuals and organisations conducting “commercial activities” via social media in the UAE are now required to attain a media licence under a new directive announced on Tuesday.
BlackBerry takes Facebook to court with patent suit
Canadian telecommunications firm BlackBerry has reportedly filed a patent infringement lawsuit against social media firm Facebook, arguing that they copied technology and features from BlackBerry Messenger.
Prominent tech conference under fire for lack of diversity
Cybersecurity professionals from companies including Facebook and Alphabet have created a small security event to rival Dell’s RSA Conference after criticising the major industry gathering for scheduling just one female keynote speaker this year.
Artists can now post 3D models straight to Facebook
With Facebook 3D posts, anyone can swivel a 3D object around to see it from all sides by moving a mouse or tapping the screen, all within your newsfeed.
UAE’s #PostWisely campaign shows dangers of sharing tragedies online
The videos illustrate and highlight the harmful and unethical nature of sharing pictures and videos of negative situations such as accidents, bullying, pranks, and other ill-fated incidents on social media.