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      • SANS Cyber Academies: Building the cyber workforce of tomorrow
      • TotalEnergies chooses IFS for global asset management transformation 
      • Kickstart your wellness journey with Apple Watch’s powerful health features
      • Samsung Galaxy S25 series debuts with pioneering AI features and exclusive Snapdragon 8 Elite chipset
      • Abu Dhabi government launches Digital Strategy 2025-2027
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • NetApp to open regional headquarters in Riyadh
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      • Huawei Cloud’s Riyadh launch boosts Saudi tech advancement
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • KROHNE delivers insights to inspire the next generation of engineers in Oman
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      • Omantel selects Ericsson to manage its nationwide multi-vendor networks
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
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      • Microsoft Compliance Manager now available in Kuwait
      • Commercial Bank of Kuwait gets mobile payments moving with Thales Digital Solutions
      • Ooredoo chooses Fortinet to deliver secure SD-WAN managed services in Kuwait
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Looking for the best label solutions in South Africa? Go OKI!
      • OKI is only going bigger in the South African market!
      • Huawei honours Women in Tech at Apps UP 2022
      • Amazon payment services launches in the MENA region
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      • Secure Domains brings cutting-edge DNS protection to MENA region 
      • Microsoft names Samer Abu-Ltaif president for Europe, ME and Africa
      • Vertiv extends partnership with MDS SI Group to enhance digital infrastructure solutions
      • Bosch sees 21% sales surge in the Middle East
      • “AI has been in Google’s DNA from the beginning – we are an AI-first company” – Tarek Khalil, Google Cloud
    • Global
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Gender Lens investing vital to economic recovery
      • Virgin Hyperloop unveils location for Hyperloop certification centre
      • TikTok taps Oracle as secure cloud provider
      • Zoom acquisition
        Zoom gets security boost with Keybase acquisition
  • Industry
    • Education
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • AWR launches “Mobility and Sustainability through Arts”
      • PROVEN Solution Collaborates with Rashid Center for People of Determination
      • Huawei Smart Classroom 3.0: To accelerate education intelligence in the Middle East & Central Asia
      • OPSWAT invests $10 Million in scholarship learning program to help close cybersecurity skills gap
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      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Huawei launches ground-breaking solar inverter at World Future Energy Summit
      • Middle East Energy to further boost their sustainability agenda
      • EDF UK selects Dynatrace to keep the power flowing
      • KROHNE harnessing the power of analytics to drive energy transformation
    • Financial services
      • Arab Bank Group achieves record net profit of USD 1 Billion for 2024, 40% cash dividends
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Careem Pay introduces instant transfers to Europe
      • Bybit to host exclusive forum: Bridging Islamic finance and cryptocurrency
      • Bybit launches Islamic Account, expanding access for Muslim communities worldwide
    • Government
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Catch up on the highlights from the GovTech Innovation Awards 2024
      • Innovating Finance: UAE’s Pioneering Role in the Blockchain and Crypto Landscape
      • Pioneering Sharjah’s Digital Revolution
      • Interview: Shaping a Secure World
    • Healthcare
      • Mecomed launches Distributors’ Network to advance MedTech industry in the MEA region
      • Health Authorities gather in Dubai for 2025 MEA MedTech Regulatory Summit
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Medical technology community come together to form new regulatory summit in Dubai
      • BD reinforces commitment to patient safety and sepsis management
    • Property
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Digitalisation key to accelerating construction development in Middle East, says Trimble
      • R&M Introduces First Single Pair Ethernet System to Support Middle East Smart Building Trend
      • To ‘upsmart’ your building, start with the elevator
      • Renters searching for homes online surge amid coronavirus fears
    • Retail
      • Daleel expands into UAE with new platform targeting region’s $44b personal finance market
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • GoDaddy shares expert tips to help boost White Friday promotions in the UAE
      • Brands Beware: The Application Generation Demands Seamless Digital Experiences
      • Opinion: Brands must respond to meet heightened customer expectations
    • Technology
      • Bybit unveils Crypto Ark experience store in Dubai, elevating Web3 community engagement
      • TotalEnergies chooses IFS for global asset management transformation 
      • Microsoft names Samer Abu-Ltaif president for Europe, ME and Africa
      • ServiceNow announces launch of powerful new ‘AI Agent Control Tower’
      • Kickstart your wellness journey with Apple Watch’s powerful health features
    • Transport & Logistics
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • HID transforms ticket validation and fare collection for mass transit
      • Traffic Surveillance in the most populous city of the UAE
      • Automotive Cybersecurity: Opportunities and Challenges
      • Acer enters E-bike market with AI-driven “ebii”, designed for urban commuting
    • Travel & Hospitality
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Premier Inn Middle East Elevates Guest Experience with HPE Aruba Networking
      • Malicious Hackers go to Work as We Head for the Sun
      • Technology Will Redefine Total Guest Experiences Over the Next Ten Years
      • Rotana Hotels & Resorts Standardises on Aruba Technology
  • Company
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      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • Sophos to showcase its AI-driven advanced cybersecurity solutions at LEAP 2025
      • Microsoft showcases remarkable innovations accelerating AI transformation across the UAE
      • IFS announces outstanding 2024 financial results driven by increase in demand for Industrial AI
      • Watch the exciting highlights from the Reseller Awards 2024
    • Corporate
      • Microsoft names Samer Abu-Ltaif president for Europe, ME and Africa
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • YouGotaGift CEO says ‘product-centricity’ the key to their phenomenal success
      • Cisco CX: Powering innovation
      • BT to streamline Schindler’s global network infrastructure
    • SME
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Kaspersky exposes new scam targeting SMBs
      • Thriwe: Enhancing the Omni-channel experience
      • Alaris expands information capture ecosystem for SMEs
      • “Innovation is a focal point in Abu Dhabi’s plans,” says DED chair
    • Startup
      • Secure Domains brings cutting-edge DNS protection to MENA region 
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • Kaspersky exposes new scam targeting SMBs
      • Thriwe: Enhancing the Omni-channel experience
      • Flat6Labs and North Star unite for Expand 2023 Demo Day
    • Vendor
      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • Sophos to showcase its AI-driven advanced cybersecurity solutions at LEAP 2025
      • ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA
      • Microsoft showcases remarkable innovations accelerating AI transformation across the UAE
      • ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users
    • Channel
      • ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA
      • ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users
      • Immerso and Everdome to drive innovation in the metaverse through AI-powered experiences
      • eZhire turns to NetSuite to accelerate its expansion
      • TechBridge MEA to distribute Cywareness Cyber Training Platform in the Middle East
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      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • “Generative Engine Optimisation is now critical for brands to enhance visibility and engagement” – Agam Chaudhary, CEO at Two99
      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • Sophos to showcase its AI-driven advanced cybersecurity solutions at LEAP 2025
      • ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA
    • Software
      • AVEVA unveils Industrial Intelligence-as-a-Service (IIaaS) at Aveva World 2023
      • ASUS Evo lineup: Enhancing the online experience
      • Barracuda report highlights ransomware attacks continue to plague organizations
      • ASUS A3402-Next level computing performance
      • “Security attack is going to cost victims $1 million on average” – Barracuda Networks
    • Hardware
      • Netherlands talks with Nvidia and AMB over supply for AI-facility
      • ASUS Evo lineup: Enhancing the online experience
      • ASUS A3402-Next level computing performance
      • The UAE ranks 8th globally for the readiness of markets for electric transportation
      • Hikvision Commercial Display and Malco Technologies host partner event
    • Networking
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • Aleph Alpha launch groundbreaking T-Free architecture for next-generation LLMs, collaborates with AMD, Schwarz Digits
      • Samsung Galaxy S25 series debuts with pioneering AI features and exclusive Snapdragon 8 Elite chipset
      • Zoho achieves 50% revenue growth in UAE, partners with UAQ Chamber of Commerce
      • Dubai introduces AI Seal to certify trusted AI companies 
    • Security
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • ESET discovers new China-aligned APT group and its supply chain attack on South Korean VPN service
      • How edge devices are becoming hackers’ gateway into Industrial IoT
      • Cybersecurity leader Acronis appoints new CISO
    • Channel
      • ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA
      • ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users
      • Immerso and Everdome to drive innovation in the metaverse through AI-powered experiences
      • eZhire turns to NetSuite to accelerate its expansion
      • TechBridge MEA to distribute Cywareness Cyber Training Platform in the Middle East
    • Telecoms
      • NO PAY NO PLAY: Chainalysis reports shows ransomware payments down by 35% as victims refuse to cough up
      • Proofpoint named a leader in 2024 Gartner® Magic Quadrant™
      • Samsung Galaxy S25 series debuts with pioneering AI features and exclusive Snapdragon 8 Elite chipset
      • Dataiku unveils 2025 GenAI Trends Report
      • Remote Work is here to stay; let us embrace it together, says Minister Al Olama
    • Video
      • Watch the exciting highlights from the Reseller Awards 2024
      • Aginode Director emphasises the role of digital transformation in the region
      • AVEVA executive believes it’s time to get ‘radical’ when it comes to energy transformation
      • GITEX 2024 RECAP: A look at what Avaya demonstrated at this year’s GITEX 2024
      • Fortinet highlights AI-driven cybersecurity trends and UAE’s leadership in digital transformation at GITEX
  • Features
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      • Watch the exciting highlights from the Reseller Awards 2024
      • Introducing the Application Delivery Top 10
      • How edge devices are becoming hackers’ gateway into Industrial IoT
      • Mobile is where sustainability and security can align with ease
      • Human Capital and AI at Davos: Putting people first in a tech-driven future
    • CIO Spotlight
      • DMCC
        Rare commodity: DMCC IT director Abdalla Al Ali
      • HSBC MENAT CIO Ghinwa Baradhi
        The bigger picture: HSBC MENAT CIO Ghinwa Baradhi
      • Mubadala Investment Company CIO Mansour Al Ketbi
        Mansour Al Ketbi unites IT teams for $125 billion Mubadala Investment Company
      • Tariq Al Usaimi, head of digital strategy for the Central Bank of Kuwait
        The new breed: National Bank of Kuwait CDO Tariq Al-Usaimi
      • Al Masah Capital CIO Ashith Piriyattiath
        Ashith Piriyattiath’s diverse & transformative GCC career
    • Case Studies
      • Survey reveals misalignment between cybersecurity and business goals in the UAE and KSA
      • 3,200+ fake Meta profiles used in Facebook scam attempt
      • Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers
      • Customer Story: Nissan Saudi Arabia
      • elseco
        DIFC prioritises digital transformation to enhance connectivity and accessibility with Wi-Fi 6
    • Partner Watch
      • Juniper Networks Expands Partner Ecosystem Leveraging AI-Native Networking Solutions
      • Commvault selects AlJammaz Technologies as key distributor in the Kingdom of Saudi Arabia
      • Kaspersky signs MoU with Zayed University
      • F5 Appoints Al Jammaz as a Value-Added Distribution Partner
      • The time is now for RNS Managed Security Services
    • Vendor focus
      • Dell Technologies To Establish New Merge & Logistics Fulfilment Hub in Riyadh
      • Dell Technologies study reveals innovation leaders better equipped for economic challenges
      • A10 Networks partners on a mission to ‘accelerate’
      • “The world is on the verge of a new intelligent era powered by Industry 5.0” – David Shi, Huawei
      • Huawei signs new partnership in effort to accelerate SMBs digital transformation
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      • Special Feature: Data Security in the Banking and Financial Sectors
      • Safeguarding Healthcare: Protecting Critical Data and Patient Privacy
      • Trend Micro Predictions Report Forecasts Cyber Fightback in 2022
      • Frost & Sullivan Names Tenable a Growth and Innovation Leader in the Global Vulnerability Management Market, 2021
      • Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2022
    • Video
      • Watch the exciting highlights from the Reseller Awards 2024
      • Aginode Director emphasises the role of digital transformation in the region
      • AVEVA executive believes it’s time to get ‘radical’ when it comes to energy transformation
      • GITEX 2024 RECAP: A look at what Avaya demonstrated at this year’s GITEX 2024
      • Fortinet highlights AI-driven cybersecurity trends and UAE’s leadership in digital transformation at GITEX
    • Lifestyle
      • Open Innovation AI collaborates with Intel to revolutionize AI orchestration with Gaudi
      • SPECIAL REVIEW: SENNHEISER HD 490 Pro Headphones
      • PUBG MOBILE and IMG Worlds of Adventure collaborate for immersive fun
      • ASUS BR1100FKA-the ideal companion for the modern-day student
      • Ramadan 2021: Huawei Mobile Services rolls out exciting rewards
    • Insight
      • ESET discovers new China-aligned APT group and its supply chain attack on South Korean VPN service
      • CISOs gain influence in the C-Suite and boardrooms worldwide
      • Introducing the Application Delivery Top 10
      • How edge devices are becoming hackers’ gateway into Industrial IoT
      • Mobile is where sustainability and security can align with ease
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      • Introducing the Application Delivery Top 10
      • Mobile is where sustainability and security can align with ease
      • Technology gives content creators control over AI access and a path to monetisation
      • Navigating today’s cloud security challenges
      • Unlock the potential of your tech refresh: Is your IT infrastructure ready for AI?   
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      • Maestro Blocks: Transferring passion into businesses!
      • Fighting glare: addressing urban light pollution from traffic cameras
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      • Getting real about AI in the enterprise
  • News
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      • SentinelOne to spotlight AI-driven cybersecurity at LEAP 2025
      • Sophos to showcase its AI-driven advanced cybersecurity solutions at LEAP 2025
      • ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA
      • Microsoft showcases remarkable innovations accelerating AI transformation across the UAE
      • ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users
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Dr. Karen Smit

Features, Interviews, Video

Dr. Karen Smit CX Trends 2022 Video Interview

Dr. Karen Smit, Principal Specialist: Specific Needs Products, Vodacom, SA, takes the time to discuss the CX trap that most resonates with her.

Daniel ShepherdMarch 25, 2022, 5:07 pmMarch 25, 2022

Most Read in Dr. Karen Smit

Security Operations Centres to face greater challenges in the coming year

January 27, 2023, 3:43 pmFebruary 3, 2023

ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users

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Immerso and Everdome to drive innovation in the metaverse through AI-powered experiences

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Microsoft showcases remarkable innovations accelerating AI transformation across the UAE

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ASBIS and Switchitech Inc. forge partnership to drive retail success across MEA

1 day agoFebruary 7, 2025
tahawultech tahawultech.com @tahawultech ·
7 Feb

Tahawultech is proud to announce that @PureStorageMEA will be a Gold Sponsor at the upcoming CIO Leadership Awards 2025.
Learn more below.
https://www.tahawultech.com/cio/2025/
#CIOLeadershipAwards2025 #tahawultech #PureStorage

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tahawultech tahawultech.com @tahawultech ·
7 Feb

Tahawultech is proud to announce that Mohammed Sharif from @Logitech will be a panellist at our upcoming KSA Executive Summit.
Learn more about the event below!
https://tahawultech.com/ksa-executive-summit/2025/
#KSAExecutiveSummit #AI #Cybersecurity #tahawultech #Logitech

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tahawultech tahawultech.com @tahawultech ·
7 Feb

"We aim to engage with key stakeholders in the tech ecosystem and demonstrate how our solutions are reshaping workforce capabilities and digital resilience".
Learn more about @SentinelOne's plans below.
https://www.tahawultech.com/enterprise/sentinelone-to-spotlight-ai-driven-cybersecurity-at-leap-2025/
#tahawultech #SentinelOne #LEAP2025

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