Eljo JP, Director & Chief Business Officer at Finesse, shares his views on the significance of customer retention during difficult times.
Editor's Picks, Technology, UAE
Telecom subscribers in UAE rise to 24 million: TRA
The number of subscribers to telecommunications services in the UAE, whether through mobile phones, landlines and the internet, rose to around 24 million during the first five months of 2018.1 6217
Virgin Hyperloop unveils location for Hyperloop certification centre
DP World-backed Virgin Hyperloop has unveiled that the Hyperloop Certification Center (HCC) will be located in the US state of West Virginia.
Global business leaders are re-thinking how they work due to COVID-19 pandemic: study
ServiceNow has released The Work Survey, one of the most comprehensive global surveys to date on COVID-19’s impact on work and the opportunities ahead for a wave of digital innovation in how people work and businesses operate.
Organisations experienced increase in endpoint and IoT security incidents in the past year: report
Over two-thirds (72 percent) of organisations experienced an increase in endpoint and IoT security incidents in the last year, according to new data released by Cybersecurity Insiders.
Spectrami, OneSpan to deliver digital identity and anti-fraud solutions across Egypt
Spectrami has announced that it will distribute the entire range of OneSpan digital identity and anti-fraud solutions in Egypt.
Mimecast launches global initiative for Cybersecurity Awareness Month
As an email security “Champion,” Mimecast is committed to helping organisations achieve greater cyber resilience by offering educational resources for remote employees, along with relevant guidance on how to incorporate stronger best practices.
New report highlights key challenges and opportunities with hybrid cloud adoption
While many organisations view hybrid cloud as the ideal IT model, many are still struggling to adopt it — with 70 percent of organisations believing that their transformation is taking longer than expected, according to the latest report by Nutanix.
Tenable announces revolutionary capabilities to secure cloud compute instances
Tenable has announced groundbreaking capabilities designed to empower customers to instantly and continuously assess their cloud compute instances without the need to deploy any additional software.
IFS to highlight key innovations at Telecoms World Middle East Virtual 2020
IFS has announced that it is participating in Telecoms World Middle East Virtual 2020, which will be held from 13th – 14th October 2020.
Huawei names new VP and MD for Cloud and AI Business Group in Middle East
Huawei has announced that Omar Akar will join the leadership team of the Middle East division of its new Cloud and AI Business Group, in the role of Regional Vice President and Managing Director.