Avaya Enabling the Future of Work and Customer Experience in the Levant Through Distribution Agreement with Ingram Micro.
Businesses are not equipped to deliver on customer experience, IFS study finds
Businesses are not equipped to deliver on customer experience, IFS study finds.
Why customer experience will define the next era of technology
Customer Experience Defines the Next Era of Technology.
Mashreq Bank selects Kore.ai to Elevate Customer Experience through AI
Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI.
Provis Recognised at the G-Summit Middle East 2021 Awards
Provis Digital Transformation and Customer Experience Recognised at the G-Summit Middle East 2021 Awards.
Saudi Arabia’s largest shopping mall operator redefines CX with Oracle
Arabian Centres Company, the largest owner, developer and operator of contemporary lifestyle malls in Saudi Arabia has announced that it has implement Oracle Fusion Cloud Applications.
Why team coordination is crucial during market turbulence
Enhancing your team coordination can translate to better customer experience, an important element to consider during market turbulence.
UAE’s Mashreq Bank turns to AI to transform customer experience
Customers of Mashreq Bank are now being served by the region’s first digital engagement banking bot, which was developed in collaboration with Avaya and Koopid.
Adaptability, innovation and customer experience the key to Midis SI Group success
CNME Editor Mark Forker spoke to Sami Abi Esber, President – Midis System Integration Group and Board Member – Midis Group, …
Serco Middle East to transform customer experiences with ExperienceLab
Serco Middle East has announced the launch of ExperienceLab, which is aimed at bringing end-to-end integrated experience research, design and delivery offering to the region.