Sander Maertens, Head of Middle East at Adyen outlines customers’ shopping needs, how technology enhances customer experience and to only …
Automated Assurance: Driving exceptional Customer experience
Mohamed Tantawi, Managing Director, Service Providers & Telcos, MEA, Cisco and Gerhard Auer, Vice President of Sales, EMEA, Accedian discuss how they plan to take the customer experience to the next level through cost reduction and operational efficiency.
Liferay: Driving Digital Experiences
Moussalam Dalati, GM, Liferay, on participation at GITEX and the company’s USP. GITEX & regional presence GITEX is a very …
Cisco appoints Sayed Hashish as new VP of customer experience
Cisco appoints Sayed Hashish as new Vice President of Customer Experience for the Middle East and Africa.
Jedox lauded as leader in customer experience
Jedox Named an Overall Leader in Customer Experience and Vendor Credibility by independent analyst Dresner Advisory Services.
Cisco CX: Powering innovation
Cisco CX: Powering innovation.
Amana Capital transforms customer experience with reimagined platforms
Amana Capital transforms customer experience with reimagined platforms.
Avaya Named ‘Exemplary Vendor’ by Ventana Research
Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognising Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience.
Dubai-based tech start-up TERRACEZ to empower data-led enhancement of customer experience for enterprises across the region
A home-grown UAE tech start-up, TERRACEZ, is set to transform the customer experience and business transformation space with their customised audit-identify-digitalise approach, to help enterprises automate and unify data collection and analysis across omnichannel touchpoints, and empower a superior customer experience.
Uniphore to Acquire Jacada to Transform Customer Experience with AI and Automation
Uniphore to Acquire Jacada to Transform Customer Experience with Advanced AI and Low Code/No Code Automation.