myEinstein automates the model building and data scoring process and custom predictive models and bots can be embedded directly into Salesforce workflows.
Higher education CIOs expect digital to transform business models: Gartner
Higher education CIOs recognise that key organisational priorities are enrollment and student success, according to a survey from Gartner, Inc.1 3932IST expands portfolio with PureCloud by Genesys
The customer experience technology specialists IST has announced that it has expanded its partnership with Genesys, the omnichannel customer experience …
Centra to promote VAT-compliant, cloud-ready CRM offerings
Centra Hub, a subsidiary company of Focus Softnet, will promote the upgraded version of its Customer Relationship Management (CRM) solution with inbuilt and VAT-compliant entry-level accounting module at GITEX 2017.
Epicor recognises top performing customers
Epicor Software Corporation, during its Customer Summit MENA, in Dubai has announced the winners of the 2017 Epicor Customer Excellence Awards programme for the Middle East region.
Avanza Solutions debuts cognitive CRM platform ‘Impulse’
Avanza Solutions has announced the launch of its all-new cognitive CRM platform, Impulse, at Seamless Middle East, taking place at Dubai World Trade Centre this week.
Epicor releases the latest version of its iScala solution
Epicor Software Corporation has announced the general availability of its enterprise resource planning (ERP) solution Epicor iScala.
GBM adopts social selling concept with LinkedIn
Gulf Business Machines (GBM) has become the first regional IT company in the GCC to adopt LinkedIn’s Sales Navigator tool …
Mashreq Bank’s ‘digital inside and out’ strategy
Since being named Mashreq Bank’s CTO in September 2015, Nitin Bhargava has made huge inroads in accelerating business processes and sharpening the customer experience through a variety of innovative means.
Microsoft launches Dynamics 365 in the UAE
Glesni Holland caught up with Karim Talhouk, business solutions leads, Microsoft Gulf, at the UAE launch of Dynamics 365, to get a deeper insight into how the service aims to encourage businesses in the region to capitalise on digital transformation opportunities.
Sage, Dynamic Cloud partner in Saudi Arabia
Sage has appointed Dynamic Cloud as an authorised partner for Sage X3, Sage X3 People, Sage 300 and Sage CRM business management solutions in Saudi Arabia.