Walid Gomaa, CEO at Omnix International, has said that conversational AI customer service leaders can train forward looking AI systems …
Omnix International and DocAcquire partner to bring intelligent document processing to the Middle East
Intelligent document processing platforms can be integrated into a business workflow and unlock several benefits including enhancing efficiency, reducing the …
Gartner Predicts AI Will Reduce Contact Centre Costs by $80 Billion in 2026
Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.
Mashreq Bank selects Kore.ai to Elevate Customer Experience through AI
Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI.