Avaya Holdings has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce.
Ten years young
Serjios El-Hage, CEO, EMW
Avaya releases communications management platform
Avaya is looking to take over the management of an enterprise’s entire communications platform with a new offering the company …
Emirates NBD chooses Avaya to enhance operations and efficiency
Emirates NBD, announced today their strong partnership with Avaya in achieving the bank’s advanced IT vision in the areas of …
Avaya introduces contact centre tools to enhance customer service
Avaya, a provider of business communications and collaboration solutions and services, today announced new contact centre products that address the …
Save more than 50% on customer support costs with automation: Artisol
UAE businesses have the potential to save more than 50% on customer support costs and reduce “churn” (in-out customers) rate …