Apple, IBM spell out enterprise support

Apple will provide an expanded set of support services to IBM customers with iPhones and iPads under a new enterprise-grade AppleCare plan, the support and warranty extensions Apple has long sold to consumers and businesses.

Trading up

With an undeniable dedication to world-class service for its countless visitors, vendors and exhibitors, Farid Farouq, Vice President, IT, knows the Dubai World Trade Centre must stay on the cutting edge of technology. When it came time for an infrastructure upgrade, Farouq knew it would not be a small task.

Hacker headspace

With cybercrime an ever-present danger, hackers around the world attack user data for financial and political gain. But they are not all bad. CNME takes a look at the mindset of hackers good and evil, and how they constantly ask questions of governments and top companies.

Help at hand

An IT help desk is the central organ of technical support for any business, and the first place employees look when facing such problems. How can organisations best equip their help desks so they are ready to tackle any problem, and what are the most pressing issues they currently face?

Samsung buys SmartThings

Samsung has agreed to buy SmartThings, a two-year-old startup that makes software to connect household objects and let them be …

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