The evolution of CRM

Customer Relationship Management solutions now encompass a wide range of services, providing sales and marketing aspects and call centre management software. But that wasn’t always the case. CNME takes a look at the evolution of CRM and how it impacts business today.

Eastern promise

At its Cloud Congress in Shanghai, Huawei unveiled a range of exciting new products, as well as results of its ‘Global Connectivity Index’. Deputy Editor Annie Bricker reports from the gathering.

Virtual virtues

After years of false starts, virtual desktop infrastructure (VDI) has finally gone mainstream. If implemented correctly it can deliver substantial cost savings to enterprise IT shops. What are the risks and rewards involved in embarking on a VDI implementation for your organisation?

Insights to data security

Protegrity, a global provider of data-centric enterprise data security solutions, including advanced tokenisation and encryption solutions for databases, applications, Big …

Microsoft phases out Nokia brand

Microsoft is officially phasing out the Nokia brand name, following a post on Nokia France’s Facebook page saying that the account will soon change its name to “Microsoft Lumia.”

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