Avaya has announced that it will demonstrate the first social platform for chatbots at GITEX Technology Week 2018, ushering in a leap forward in customer self-service.
Dubai-based Finesse to drive digital banking with new partnership
Equifax Analytics and Finesse have signed a partnership agreement to drive digital transformation in financial institutions across the Middle East via its BureauOne platform.
Amazon beats Google as world’s most valuable brand
Amazon has claimed the top spot as the world’s most valuable brand ahead of Apple and Google in the Brand Finance Global 500.
6 ways hackers exploit machine learning tools
Machine learning algorithms will improve security solutions, helping human analysts triage threats and close vulnerabilities quicker. But they are also going to help threat actors launch bigger, more complex attacks.
Why Amazon is the new Microsoft
The Amazon Alexa platform dominated CES this year. The virtual assistant is shaping up to be the most important new …
Salesforce enables customers to build custom AI apps with myEinstein
myEinstein automates the model building and data scoring process and custom predictive models and bots can be embedded directly into Salesforce workflows.
UAE residents among the quickest adopters of fintech: report
The UAE has reportedly topped Western countries when it comes to the adoption of digital technologies for financial services.