RAKBANK has recently introduced a cognitive chatbot that allows bank employees to interact with an AI-powered IBM platform to help them answer questions, find solutions or quickly route pending requests to human advisors.
News, Software
DEWA first government firm to launch service on Google AI
The Dubai Electricity and Water Authority, DEWA, has launched its 'Rammas' service on Google's Artificial Intelligence, AI, platform to answer its customers’ queries.0 2199
8 essential roles for a successful digital transformation
CIOs scouring the earth to fill technical roles are likely ignoring the “medium digital” skills required to round out their digital transformations. Here are the lesser-known digital roles CIOs should target.
NNTC launches custom chatbots in Dubai
Dubai-based IT consulting and training company NNTC is rolling out its custom chatbots to help businesses in the UAE digitise …
Scamming the scammers: NZ designed chatbot takes on email fraudsters
Netsafe, a New Zealand-based non-profit online safety group, has recently introduced an AI email bot, that will annoy phishing scammers away.
DEWA appoints 5 robots as customer service employees
The move comes as part of its continuous quest to envision the future through the development of mechanisms that enrich the experience of customers, and contribute to the provision of seven-star quality services at its Customer Happiness Centres.
DEWA launches Rammas AI service
The Dubai Electricity and Water Authority, DEWA, has announced the launch of its Rammas AI service on Amazon’s Alexa smart voice system.