Dubai Economy has announced that its Commercial Compliance and Consumer Protection (CCCP) division has resolved 1,201 e-commerce consumer complaints during the period between July to September of 2019.
Dubai turns to AI to combat counterfeiting
The Commercial Compliance & Consumer Protection Sector in Dubai Economy is adopting a new AI-based technology to fight counterfeiting in Dubai.
Dubai DED turns to AI to boost consumer protection
The Department of Economic Development (DED) in Dubai has formed a strategic partnership with AI and IoT firm BooleanLAb to establish an advanced market monitoring and inspection system for the emirate.
Dubai turns to AI to help resolve consumer complaints
The Commercial Compliance & Consumer Protectios has launched the ‘Smart Protection’ service, first of its kind in the world, which adopts artificial intelligence, AI, to respond quickly and efficiently to consumer queries and resolve their complaints.
Dubai Economy launches WeChat platform for Chinese community
Chinese consumers can connect to the service by adding +971 55 9540619 on WeChat, and a Chinese speaker has been assigned to receive their complaints.