Avaya Holdings and Afiniti have announced Avaya AI Routing with Afiniti AiRo, a new offering in the Avaya IX Contact Centre portfolio during the Avaya ENGAGE 2020 user conference.
GITEX 2019
Avaya to spotlight “The Art of Experience” at GITEX
The Art of Experience, according to Avaya, is focused on the way in which its technologies are conceived and delivered.
Avaya, Google team up to deliver AI-enhanced CX
Avaya Holdings has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce.