ServiceNow has announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting work completed quickly through more natural interactions and real-time automated resolution.
Dubai AI-focused initiative to turn residents into “lifesavers”
Dubai aims to utilise artificial intelligence (AI) to help volunteers identify patients’ emergency cases and guide them through the necessary procedures to help save their lives while waiting for the ambulance, thus transforming every resident into a potential lifesaver.
Technology a game-changer for Middle East M&A deals: experts
The fundamentals of merger and acquisition (M&A) deals in the GCC region have not been significantly affected by artificial intelligence (AI) and still rely on human cognition.
Why today’s enterprises need less IT to boost productivity
In order to be maximally effective, it remains important for businesses to optimise IT, so that employees have to spend less time on IT processes that are not part of their core tasks, says Taj El-Khayat, regional director, Citrix for Middle East and North Africa (MENA)
Hybrid warfare has altered the security landscape: cybersecurity experts
The blurring of lines between the different modes of warfare and weaponisation of non-military means undermine the foundation of the state is one of the most significant security challenges today, experts said.
Google bans use of its AI tech in weapons
Google has enforced a ban on its artificial intelligence software to be used in weapons or unreasonable surveillance efforts under …
UAE carrier mulls roll-out of Amazon-like robots
Dubai’s Emirates Airlines aims to have robots, similar to the ones Amazon uses in its warehouses, to handle airport baggage …
AI system to provide UAE patients quicker access to neuro-therapists
Students and researchers at the United Arab Emirates University has developed a new artificial intelligence-powered technology enabling people easier and quicker access to neuro-therapists.
Sheikh Hamdan: Dubai a global destination for technology investments
Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum recently highlighted that the vision of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, has made emirate an attractive destination for investments in technologies like artificial intelligence (AI) and robotics.
Abu Dhabi issues region’s first AI control policy for healthcare
All healthcare providers, drug producers, researchers and insurers must now comply with the regulations set out by the capital.