There was a time when customers were surprised and delighted every time they received a personalised engagement with a brand …
Experts call on halal industry to embrace tech innovations
The Global Islamic Economy Summit 2018 in Dubai concluded with a call for halal industries to embrace innovative technologies in order to ensure their sustainable growth.
Lenovo, EES partner to drive intelligent transformation in the UAE
Lenovo and Emitac Enterprise Solutions (EES), an IT infrastructure services and solutions provider, have announced a strategic partnership for the …
How LinkedIn is using AI to connect the global workforce
LinkedIn’s chief data officer and vice president of engineering Igor Perisic tells CNME how he believes organisations can “do AI.”
Bahrain telco introduces Kingdom’s first-ever smart customer service platform
Zain Bahrain has announced the launch of zBot, an all-new interactive digital channel for smart customer service, making it the first telecoms operator to launch this innovative solution in the Kingdom.
Huawei’s AI-powered smartphone debuts in the UAE
Huawei Consumer Business Group (CBG) unveiled the much-anticipated Huawei Mate 20 Series to users in the Middle East and Africa region.
Finesse enables customers’ digital transformation journey at GITEX 2018
Participating at GITEX Technology Week for the eighth consecutive year, solutions provider Finesse is showcasing its end-to-end portfolio to enable …
GITEX 2018
World’s first social platform for chatbots to debut in Dubai
Avaya has announced that it will demonstrate the first social platform for chatbots at GITEX Technology Week 2018, ushering in a leap forward in customer self-service.
Data and AI are vital to nation’s future: UAE minister
Artificial intelligence technology will be a base for many vital activities of future societies, says Omar bin Sultan Al Olama, Minister of State for Artificial Intelligence.
GITEX 2018
GITEX Tech Week to feature big AI presence
Artificial Intelligence (AI) is projected to have a $3.9 trillion business value by 2022 – and that boom will be reflected across GITEX.