The Art of Experience, according to Avaya, is focused on the way in which its technologies are conceived and delivered.
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Avaya appoints Cameron Thomson to lead EMEA Theatre
Avaya, a global leader in Enterprise CX, today announced that it has appointed Cameron Thomson as Group Vice President for … 0 766
Knowledge gap halting UAE firms’ AI adoption: study
Almost half of businesses in the UAE are struggling with a knowledge gap when it comes to adopting artificial intelligence (AI), according to a survey of business leaders in the UAE.
Avaya opts for Dubai-based FVC as distributor for Africa region
Under the distribution agreement, FVC will market, deliver and support Avaya’s industry-leading range of solutions in Africa & Egypt.
Even Flow Distribution to deliver Avaya solutions in South Africa
Avaya Holdings Corp. has partnered with Even Flow Distribution, a South-African value-added distributor of unified communication, telecoms, video conferencing, wireless …
Standard Chartered taps Avaya to enhance customer experience
Avaya Holdings has announced its partnership with Standard Chartered to deliver a multi-year client experience transformation project that will enable the Bank to more fully align its services with clients’ fast-paced, digitally connected lives.
Avaya invests in Middle East IT talents
Avaya has celebrated the graduation of the Avaya Academy Class of 2019, which brings 17 new additions to Avaya’s EMEA workforce including two Bahraini and two Saudi graduates.
Avaya extends AI and cloud integration with Google Cloud
Avaya Holdings has announced its latest move to boost its integration with Google Cloud to fully leverage the AI and cloud capabilities of both companies.
Avaya, Google team up to deliver AI-enhanced CX
Avaya Holdings has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce.
Three reasons to opt for a converged customer and workforce experience
How do you give your customers a personalised, positive experience with every interaction, while also optimising operational performance for the …
Avaya targets huddle rooms with latest product enhancements
Avaya has introduced a number of enhancements to its video offering that promise to transform the group meeting room experience as well as business video economics.