Customer experience has emerged as one of the enterprise software industry’s hotter segments of late, as companies try to run marketing, sales and support across both traditional and digital channels.
iPhones transform business landscape
Anthony Perridge, EMEA Channel Director at Sourcefire, now a part of Cisco discusses the revolution of iPhones and the trends around it.
Enabling with technology
Hicham Abdessamad, Executive Vice President, Global Services, Hitachi Data Systems
Hitachi and SAP expands global alliance
The companies have announced an expansion of their worldwide alliance by signing a global original equipment manufacturer agreement that introduces plans to include SAP HANA delivered by HDS.
Capgemini and VMware expand partnership
The move will extend Capgemini’s service integration, aggregation and orchestration platform by leveraging VMware’s industry leading cloud management offerings.
Interview: Juniper Networks' new CEO, Shaygan Kheradpir
New Juniper Networks CEO, Shaygan Kheradpir, seemed to be hitting all the right notes speaking at the company’s RevUp 2014 conference in Las Vegas.
Apple edges back toward the data centre
Recently, Apple seems to be falling back into some of its old habits and it now looks like the company may be starting to inch its way back to the data centre.
Software Defined Networks – the future of networking?
SDN is a technology that promises to be the next big thing not only for IT organisations and networking vendors, but also for service providers, says Muhammad Rehan Sami, Senior Solution Architect, Business, Etisalat
Google faces $125 million in damages for Android patent
SimpleAir is seeking $125M in damages from Google after a jury found that push notification services in Android infringe on a SimpleAir patent, the company said Tuesday.
5 hybrid IT roles your business needs to succeed in 2014
We look at five modern IT roles that are key to gaining competitive business advantage
Wall Street Journal: Amazon considering live TV streaming service
Amazon has approached several major media conglomerates to discuss adding live cable TV channels to its Prime Instant Video service, according to a report in The Wall Street Journal.
Gulf Business Machines signs IT infrastructure partnership with Abu Dhabi Police
Gulf Business Machines and Abu Dhabi Police General Headquarters have signed a Memorandum of Understanding, reaffirming their commitment to a longstanding strategic relationship.
Hardware hampers IBM's Q4 revenue
Still hampered by slow hardware sales, IBM reported a 5.5 percent decline in revenue for the fourth quarter, even as it managed to post a 6 percent gain in net income.
Ethernet fabrics – a network evolution paving the way for Middle East data centres
To a large number of organisations, Ethernet fabrics remain a poorly understood concept rather than a platform for innovation, says Samer Ismair, MEMA Network Consultant, Brocade Communications
Are you at risk?
The pressure is mounting on regional enterprises to ensure their disaster recovery plan is ready to protect their networks and critical infrastructure from the worst.
Microsoft steps up Chinese Bing efforts with Windows Azure
Bing has barely any market share in China, but Microsoft hopes to change that in the next year or two by investing more resources into the local version of the search engine.
Oracle builds a bridge to Salesforce.com with new adapter
Kicking off an initiative to better bridge cloud services with its own software, Oracle has released an adapter that allows organisations to copy data between their Salesforce.com accounts and Oracle software.
Obama's proposed NSA changes leave question marks
U.S. President Barack Obama called for changes to National Security Agency surveillance, with new privacy advocates assigned to a surveillance court and a transition away from a controversial telephone records collection programme in the U.S.
IBM invests $1.2 billion in global data centre network
IBM today announced plans to commit $1.2 billion (£730 million) to expand its global cloud footprint through a number of new data centres set to open this year.
Saudi IT services market grows 11.3% in 2012
Despite experiencing a slower-than-anticipated year, the Saudi Arabian IT services market posted healthy year-on-year growth of 11.3% in 2012, according to the latest insights from IDC.