Avaya VP discusses how they have helped their customers along the entire journey

Savio Tovar Dias, Vice President – Avaya Customer Experience Services at Avaya International gives us details on how they help their customers leverage what they have built, understand the assets they have and migrate properly. He highlights how they follow the entire process from the backend (with support from artificial intelligence to ensure the customers get through the right channel) to the analytics; they use the latest available technology to provide a seamless customer experience.

Managing Director Orange Business, describes their strategic value propositions

Anas Naim, Managing Director Orange Business, gives us an overview of their activities especially around smart cities, data analytics and artificial intelligence. He mentions how big data is a core function of smart cities and that AI will lead us to the next generation of smart cities; he explains how this directly links to their strategic value proposition.

Bahwan CyberTek, Responsible Innovation

Jiten Sil – VP, Strategic Initiatives at Bahwan CyberTek, highlights BCT’s journey of prioritising people and processes over technology, adopting a ‘Fit-for-Future’ approach, and leveraging proprietary IP products to elevate user experiences in the digital landscape.  

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