SUSE to demo solutions for zero-downtime environments

SUSE has announced that it will showcase its four main product offerings for the Software Defined Data Centre (SDDC) and Zero Downtime Environments – mission critical Enterprise Linux, private cloud, storage and Linux management – during its participation at GITEX.

Why contact centre managers need to be customer advocates

While technology is driving the transformation of the contact centre, the evolution of the contact centre manager’s role is being driven by an even more powerful force – meeting customer’s needs. Emir Susic, Europe, Middle East, Asia, Africa APS Senior Director, Avaya, explains how CC managers need to become customer advocates if their organisation is going to compete effectively.

Help AG, Ixia enter reseller agreement

The agreement makes Help AG the only Ixia Elite Partner in the Middle East and Africa (MEA) region and enables the company to offer the vendor’s technologies for network visibility and security testing.

Unify to demo solutions offerings at GITEX

Unify has announced that during GITEX Technology Week 2016, it will showcase ways in which technology can humanise the on-demand working world to strengthen connections and better meet accelerating business demands.

Arrow Electronics to showcase HCI offerings

Arrow Electronics will showcase a range of next-generation hyper-converged infrastructure (HCI), flash storage, software-defined infrastructure, and advanced security solutions from leading technology vendors at the upcoming edition of the GITEX Technology Week.

Tackling urbanisation challenges

Mohammed Allataifeh, Director of Public Safety & Safe City, Huawei Enterprise Middle East, shares insights on how individuals and organisations today can address the challenges of rapid urbanisation with technology.

Fit for the task

With 63 local branches and 24 more spread across four continents, Lebanon’s Bank of Beirut was challenged with coping with the huge quantity of documents involved in its daily operations. As the bank sought to provide faster, more accurate and secure services, it opted for an enterprise content management solution that would streamline business processes.

Flying high

Saudi Arabian Airlines has recently adopted Laserfiche as its ECM platform to keep content management simple, and to keep up with the increasing demands of users.

Zebra Technologies appoints CTO

Zebra Technologies Corporation has announced that the appointment of Tom Bianculli to its newly created Chief Technology Officer (CTO) position to advance its standing in the growing market of Enterprise Asset Intelligence (EAI).

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