In one of Gartner’s latest report, it indicated that organisations are leveraging CRM technologies as a major part of their digital initiatives to enhance the customer experience.
Why Julie Larson-Green's 'demotion' carries huge pressure at Microsoft
On Monday night, Julie Larson-Green was given one of the most important roles within Microsoft. You’d never know it from the initial reports, which dubbed it a “demotion.” And it is a demotion, at least from a corporate perspective.
Intel ends wait for 64-bit Android on smartphones
The long wait for a 64-bit version of Android on smartphones is coming to a close, with Intel on Monday …
Sony Mobile launches Xperia M2 at MWC
At the ongoing Mobile World Congress (MWC) in Barcelona, Sony Mobile has introduced Xperia M2, one of its four new products. The other products include Sony SmartBand, Xperia Z2 smartphone and Xperia Z2 tablet.
Being in sync
Reseller ME caught up with HID Global’s Managing Director EMEA, Harm Radstaak at the recently concluded Intersec to understand the company’s plans for the region.
Dell, Red Hat team up on network virtualisation
Dell is teaming up with Red Hat to drive its effort to be a force in the burgeoning area of network function virtualization (NFV) technology, aimed at helping carriers reduce costs and quickly roll out new services.
Samsung joins IBM, Google in OpenPower alliance
Samsung has joined the fledgling OpenPower Consortium, an alliance led by IBM to push Power-based chip designs into hardware products such as servers.
Dutch police seize online black market Utopia
The Dutch National Police seized the hidden market place Utopia, which was used to sell illegal goods, the Dutch Public Prosecution Service said Tuesday.
Forrester: CIOs still in control of most IT spending
CIOs still have the last word over most IT spending but over time they will work more closely with business units on buying decisions, a Forrester Research survey says.
AccessData partners with Help AG in Gulf
The partnership extends to UAE, Qatar and Saudi Arabia, which are key growth markets for the company and enables Help AG to offer their market leading cyber security, digital and mobile forensics and e-discovery solutions to regional enterprises.
State secrets
What do Middle East governments need when it comes to security, and are newly formed government entities set to revolutionise the way that states think about security?
India investigates alleged Huawei 'hacking' of mobile base station
Huawei is reportedly being investigated by the Indian Government over alleged ‘hacking’ of equipment belonging to state-run telecoms firm Bharat Sanchar Nigam Ltd (BSNL).
7 things marketing wants to say to IT
We caught up with several CMOs and marketing executives to find out what they’d ask of IT if they could speak frankly. Here are their seven key requirements.
Windows 8.1 Update 1 leaks online with new features aimed at PC users
A future update to Windows 8.1 has leaked online revealing new features.
Satya Nadella to succeed Ballmer as Microsoft CEO
Microsoft has finally concluded its protracted search and chosen its new CEO: Satya Nadella, who as executive vice president of the company’s Cloud and Enterprise group has successfully steered the shift of the company’s back-end server software and tools to the cloud.
What the Internet of Things will mean for CIOs
In a recent blog post, Frost & Sullivan analyst Andrew Milroy predicts that more data will be generated by machines, or things, this year than by human beings.
Analysing Smart City technology
Smart City technology to grow to USD 20.2 billion by 2020, but organisations need long-lasting IT plans in the next six months, says Condo Protego CEO Andrew Calthorpe
Symantec Q3 decline shows firm battling changing security market
With Gartner predicting the rise of sales of security software, one of the top security software houses, Symantec, appears to be struggling in the market it should be dominating.
Accenture: Large firms enjoy 'digital power shift' from start-ups
The days of technology-focused start-ups being the only market disrupters and growing faster than their larger more established competitors, may be coming to an end, according to consulting firm Accenture.
African mobile operators struggle with network quality
Africa’s mobile operators are contending with capital and operational demands, pressure from shareholders for higher returns and a lack of sufficient spectrum to address the needs of evolving technology, all of which is creating conflict with regulators over the quality of service.