In the bank

With a range of forecasts from research firms Gartner and IDC stating that MENA IT spending will increase in 2014, will CIOs find their budgets swelling, and if so, which areas are most in need of the spend? Who stands to benefit and what can the Middle East do to catch up with more developed regions?

Xerox Emirates appoints RAK Tech

The vendor has announced RAK Tech, an IT solution provider company based in Ras Al Khaimah, UAE as an authorised business partner. Through this partnership, Xerox Emirates will be able to provide its customers in Ras Al Khaimah with the benefits of RAK Tech’s IT solutions and services, while assisting it to grow through their channel programme.

Up to capacity

As companies adopt technologies such as cloud and virtualisation, the practice of planning for network capacity to meet the bandwidth and application performance needs must also change. Network capacity planning and management has long been considered the black magic of the IT industry. How does one predict the future? How can you prepare for the additional demand for resources while avoiding over-provisioning?

EAI promise

An enterprise application integration offers several rewards eliminating the cost of application development and improving user experience to name just two. But with the integration comes an array of complications that can require centralised policies. CNME takes a look at the rewards and boons of EAIs.

Misys launches InFusion Partner Programme with HCL Technologies

Misys, a provider of software solutions to financial services institutions has announced the launch of its InFusion Partner Programme. HCL Technologies, a global IT services provider, joins Misys InFusion Programme at the Premier Elite Consulting Partner level, the highest level of partnership.

Intertec to host seminar with HP Software

Intertec Systems will be organising a seminar on ‘Empower business performance with technology and software services’ at Sofitel, Sheikh Zayed Road, Dubai on June 17th 2014.

The age of the customer

Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.

Rethinking security for the new world

With information security taking centre stage in the wake of new threats, CNME’s Security Strategist 2014 conference, organised in association with aeCERT, brought together the leading security practitioners in the region to discuss trends, concerns and solutions.

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