Dubai-based tech start-up TERRACEZ to empower data-led enhancement of customer experience for enterprises across the region

A home-grown UAE tech start-up, TERRACEZ, is set to transform the customer experience and business transformation space with their customised audit-identify-digitalise approach, to help enterprises automate and unify data collection and analysis across omnichannel touchpoints, and empower a superior customer experience.

Publicis Sapient outline the importance of designing smart ‘connected’ destinations

CNME Editor Mark Forker managed to secure an exclusive interview with Sooho Choi, Global Head of Travel & Hospitality at digital transformation consultancy, Publicis Sapient, to find out more about the concept of smart destinations, and the challenge facing city planners in terms of ensuring connected IoT devices that fuel futuristic cities are robust and secure.

Risky online behaviours to avoid for a safe hybrid workplace

Werno Gevers, Regional Manager at Mimecast Middle East, talks about the critical role of employee behaviour with regards to organisational security, and puts emphasis on the need for regular, effective and engaging cybersecurity awareness training to help employees avoid some of the common behaviours that could put them and the organisations at risk.

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