Facebook shut down an AI experiment after robots began communicating in their own language

Op-Ed: Will artificial intelligence take over our jobs?

Humanity experienced several technological revolutions, which mainly led to an increase in productivity, efficiency and overall improvements in our lives. Usually, when certain jobs were eliminated, the new ones, which never existed before, were born out of newer innovations and technologies. As an example, digital marketing specialists didn’t exist before computers were invented.

UAE takes pole position in MENA digital banking: report

The UAE is now leading the pack regionally with an impressive 16.4 % in digital penetration. Through substantial spending and attracting private investments, the UAE has been strategically positioned on the path to becoming one of the most digitally advanced countries in the world, claims the report.

Customer service may look very different in 2020

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner. 

4 key lessons for early AI adopters to remember

As with most emerging or unfamiliar technologies, early adopters are facing many obstacles to the progress of AI in their organisations. Gartner analysts have identified the following four lessons that have emerged from these early AI projects.

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