Four ways an adaptive approach can overcome network challenges

High-profile live events can create the perfect storm for network providers. Any dip in performance can mean the difference between winning and missing out. To ensure that customers can enjoy richer, more connected experiences, providers need to go beyond automation.

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5 SIGNS it’s time to change your IT Service desk

Freshservice is a cloud-based IT service desk and that is quick to setup and easy to use and manage. Freshservice leverages ITIL best practices to enable IT organisation to focus on what’s most important – exceptional service delivery and customer satisfaction. With its powerfully simple UI, Freshservice can be easily configured to support your unique business requirements and integrated with other critical business and IT systems.

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