The evolution of CRM

Customer Relationship Management solutions now encompass a wide range of services, providing sales and marketing aspects and call centre management software. But that wasn’t always the case. CNME takes a look at the evolution of CRM and how it impacts business today.

Preview: Windows Server 10

No major changes compared to Windows Server 2012 R2, but some very good incremental ones. With this just a very early version, here are some changes you might want to consider as you decide when to start looking at the release.

SYSTRAN to showcase Big Data solutions at GITEX

SYSTRAN intends to launch its Enterprise Server version 8 at the GITEX Technology Week. The solution aims to help globally global companies and public agencies quickly create and/or understand multilingual contents in a fully secure and cost-efficient way.

Strengthening partnerships

Maya Zakhour, Channel Director, Middle East, Fortinet, elaborates on her key responsibilities in widening the security vendor’s regional channel through strategic partners to reach out to a larger market base.

Confronting malware intelligently

Brian Kenyon, Chief Technology Strategist, McAfee, a part of Intel Security, follows a “define-freeze-fix” approach to eradicate malware, and is confident that his company is well positioned to deal with today’s ever-evolving threat landscape.

Epicor signs Kuwaiti Zenith as VAR

Epicor Software has announced that Kuwaiti firm Zenith Business Solutions is the latest value-added reseller to join its Inspired Partner Network in the Middle East.

Setting goals

A roundup of Microsoft Worldwide Partner Conference held in Washinton DC this year.

Apple, IBM spell out enterprise support

Apple will provide an expanded set of support services to IBM customers with iPhones and iPads under a new enterprise-grade AppleCare plan, the support and warranty extensions Apple has long sold to consumers and businesses.

Narrowing the focus

Ramkumar B, President, Value Division, Redington Gulf, discusses the company’s plans for cloud and other focus areas for driving the business.

Mastering the data

Moving virtual servers around a hybrid cloud environment isn’t hard, but managing the data is. That’s why NetApp wants to be “the enterprise data-management standard across the enterprise,” says CEO Tom Georgens.

GET TAHAWULTECH.COM IN YOUR INBOX

The free newsletter covering the top industry headlines