Union Insurance chooses CSC’s Integral software platform

CSC has announced it has signed a multi-year agreement with Union Insurance Company, a provider of customer-focused insurance products to individuals and organisations in the Middle East.

Union Insurance will become the region’s first company to implement CSC’s Integral Group Health, Integral Life and Integral Point-of-Sale systems to manage its portfolio of group health and life insurance products.

Over the next nine months, the combined Union Insurance and CSC teams will manage the implementation, customisation, training and testing of the Integral components. Integral’s scalable platform aims to enhance operational performance, allowing Union Insurance to increase productivity, improve service to customers and distributors, and quickly pursue new opportunities to grow business and drive efficiencies.

“In the current digital economy, technology becomes the main enabler for fueling business transformation,” said Abdul Muttaleb Al Jaedi, MD and CEO, Union Insurance Company. “Being the first regional company to invest in Integral software simply underlines our deep level of commitment to deploying state-of-the-art technology to drive innovation and achieve our ambitious business objectives.”

“CSC is a leader in the provision of software, services and outsourcing to the insurance industry,” said Alok Bapna, MD, CSC Middle East and Africa. “CSC leverages its extensive software capability to build services and deliver next-generation technology to insurance industry clients globally, helping them build new digital businesses and transform their current operations. We are delighted to have Union Insurance as our first Integral client in the Middle East and to be their partner for business transformation.”

“We have partnered with CSC to transform our systems in alignment with our strategy,” said Anshul Srivastav, CIO, Union Insurance Company. “This collaboration will support the delivery of the end-to-end insurance value chain from distribution to the last mile of operations.”