According to ServiceNow the Intelligent Automation Engine companies can help prevent outages before they happen, automatically categorise and route incidents, predict future performance and benchmark performance against IT peers.
Amadeus Gulf voice tool hits 1,500 subscriptions
Amadeus Gulf has announced that 1,500 travel agents around the region have subscribed to its breakthrough product, Amadeus Voice.
Uber’s SEA rival Grab receives $2 billion in investments
Grab has announced that it recently raised $2 billion from Didi Chuxing and SoftBank Group in the largest–ever venture fundraising in Southeast Asia, said reports.
Emirates NBD debuts FaceBanking service
Emirates NBD has launched FaceBanking, a new service that will offer the bank’s customers instant video and live chat with advisors on its revamped Online Banking platform as well on the Mobile Banking App.
Kaspersky Lab launches new app for Android device batteries
According to the company, this free application is designed to save a mobile user from that dreaded unpleasant situation – when their phone battery starts getting low at the most inopportune moment.
RTA Dubai automates fining system for franchise vehicles
The Roads and Transport Authority (RTA) has announced that it started the implementation of the automated calculation and collection of fines in Dubai.
Panasonic introduces new HD visual communications platform
Panasonic launches KX-VC HDVC to help organisations meet challenging enterprise communication demands.
Oracle to add 1000 employees in EMEA cloud push
Oracle has announced 1000 new jobs across Europe, Middle East and Africa (EMEA). According to the technology company, they are …
DEWA’s ‘virtual assistant’ service reaches new milestone
Dubai Electricity and Water Authority has announced that its 24 hour chatbot Rammas has received more than 270,000 enquiries since its launch earlier this year.
UAE TRA activates e-participation portal on Sharik.ae
The Telecommunications Regulatory Authority (TRA), in coordination with the federal government entities, has launched a comprehensive plan to activate the e-participation portal Sharik.ae.
SAP launches Leonardo IoT solutions
SAP has announced new Internet of Things solutions for its digital innovation system Leonardo. The recently announced Leonardo system has been enhanced …
Regional blockchain innovator ArabianChain raises AED3M in funding
ArabianChain, the first company in the region to develop a public and decentralised platform for Smart Contracts on Blockchain, has announced that its raised a funding worth AED 3 million in the latest round.
Apple builds China data centre to comply with cybersecurity law
Apple is reportedly setting up its first data centre in China, in partnership with a local Internet services company.
Infor and LinkedIn partner to boost sales productivity
Infor has announced that it will integrate its CRM application with LinkedIn Sales Navigator in an attempt to create a …